Shipping Policy

Last updated: 2026

This Shipping Policy explains the general process for orders shipped through gadgetavenuex.com. The delivery options, destinations, charges and estimates available for a specific order are those displayed on the relevant product page or during checkout.

1. Processing and delivery estimates

Any processing or delivery estimate available for an order will be shown before the order is submitted or communicated with the order information. Estimates may vary according to product availability, destination, carrier operations, public holidays and circumstances outside our reasonable control.

2. Shipping costs

Any shipping charge that applies to an order will be displayed before order submission. We do not claim that shipping is free unless the checkout page or a specific written offer expressly states that no shipping charge applies.

3. Shipping providers

Orders may be handled by third-party fulfilment or delivery providers selected according to the destination and available service. The provider used for a particular shipment may be identified in the dispatch or tracking information where that information is available.

4. Order tracking

When tracking is available, tracking details may be sent using the contact information supplied with the order. Tracking events are provided by the delivery provider and may not update immediately after dispatch.

5. Payment and dispatch

The payment methods available for an order are those displayed during checkout. Dispatch may be subject to successful order review, payment authorization where applicable and product availability. No payment method should be assumed unless it is expressly offered during checkout.

6. Delayed or missing packages

If an order has not arrived within the estimate communicated for that shipment, contact [email protected] and include your order number and the email address used for the order. We will review the available shipment information and, where appropriate, contact the delivery provider.

7. Damaged packages

Please inspect the package when it is delivered. If the packaging or product appears damaged, keep the packaging, take clear photographs and contact us as soon as reasonably possible. Your message should include the order number and a description of the issue.

• Keep the product and packaging until the issue has been reviewed
• Provide photographs showing the package, label and reported damage

8. Incorrect or unreachable addresses

Customers are responsible for providing a complete and accurate delivery address. If delivery cannot be completed because information is incorrect, incomplete or the recipient is unavailable, additional instructions, charges or collection requirements may be imposed by the delivery provider. Contact us promptly if you notice an address error.

9. Shipping destinations

Available shipping destinations are determined by the options offered during checkout. If a destination cannot be selected or no delivery option is displayed, shipping to that destination is not confirmed. Restrictions may apply to certain products or locations.

10. Shipping support

For shipping-related questions, email [email protected] or visit our Contact Us page.